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Sales & Growth Professional

Turning Conversations Into Growth.

Sales Manager · Business Development · SaaS Sales · Ed-Tech Sales

Results-driven sales professional with 6+ years of experience across SaaS sales, EdTech, B2B and B2C consultative selling, Customer Success, customer engagement and revenue growth.

Explore My Journey → Let's Connect
200+ Business Clients
SaaS Growth Focused
SaaS Sales Business Automation
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Abhishek Singh

Sales Manager · SaaS · Ed-Tech

B2B Sales
B2C Sales
SaaS Sales
Revenue Growth
SaaS Sales
B2B Sales
B2C Sales
Business Development
Team Leadership
Customer Success
SaaS Sales
Revenue Growth
SaaS Sales
B2B Sales
B2C Sales
Business Development
Team Leadership
Customer Success
01 / Impact

Numbers That Tell
The Story.

Every number represents a conversation, a challenge, a customer and a lesson that shaped the way I approach sales and growth.

Experience.
Built Across SaaS, EdTech and Business Development
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Experience That Connects.

My experience across SaaS and EdTech has helped me understand different customer journeys, sales cycles and business requirements. It has shaped a practical approach to consultative selling and relationship building.

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Clients.
From First Conversation to Long Term Relationships
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People Before Numbers.

Every customer conversation starts with understanding. I focus on identifying what the customer actually needs, presenting the right solution and building trust throughout the buying journey.

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Sales.
Consultative Selling With a Focus on Business Outcomes
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Sales With Purpose.

Sales is not only about closing a deal. It is about understanding the problem, connecting the right solution to the customer's situation and creating enough value for the customer to make a confident decision.

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Growth.
Learning, Leading and Improving Every Day
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Growth Is Continuous.

I keep learning across sales leadership, SaaS, EdTech, AI tools, digital marketing, website development and business technology so I can bring a broader perspective to every opportunity.

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02 / What Defines Me

Conversations.
Strategy. Growth.

A sales mindset built around understanding people, solving business problems and turning conversations into meaningful outcomes.

Listen.
Understand Before You Sell
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Listen First.

Strong sales conversations begin with understanding the customer, their goals, challenges, priorities and decision-making process.

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Solve.
Connect Problems With Solutions
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Solve Smart.

I focus on identifying the real business problem and mapping the right solution instead of simply presenting a product.

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Grow.
Turn Customers Into Long-Term Value
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Grow Together.

The goal goes beyond closing. I focus on adoption, relationships, retention, expansion and sustainable customer value.

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Lead.
Coach People. Build Performance.
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Lead With Clarity.

As a Sales Manager and Sales Trainer, I focus on coaching, accountability, better sales conversations and repeatable performance.

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02 / About

Sales Is More Than
Closing a Deal.

It's about understanding the problem, creating the right solution and building long-term customer value.

My Approach

I sell by understanding before recommending combining discovery, consultative selling, solution mapping and data-led pipeline execution.

“Understand first. Sell second.”
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How I Approach a Sale

I start by understanding the customer's goals, current process, pain points, urgency, stakeholders and desired outcome. I then diagnose the gap, map the right solution, demonstrate relevant use cases, handle objections with evidence, and guide the buyer toward a clear decision.

After the sale, I stay focused on onboarding, adoption, retention and expansion.

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My Strength

My strength is managing the complete customer journey from first conversation and qualification to closing, onboarding and growth.

“Every conversation is an opportunity to create value.”
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What I Bring

I combine communication, objection handling, product understanding, CRM discipline, negotiation and relationship building. I can work across B2B and B2C environments and adapt the conversation to the customer's level of awareness.

I am strongest where sales requires both commercial thinking and practical problem solving turning an unclear requirement into a structured next step.

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03 / Expertise

What I Bring
To The Table.

🚀

SaaS Sales

Full-cycle SaaS sales, solution consulting, product demonstrations, onboarding and adoption.

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SaaS Sales

I manage the complete SaaS sales journey from prospecting and discovery to product demonstrations, solution mapping, negotiation, closing, onboarding and customer adoption. My focus is on connecting product capabilities with real business problems and measurable outcomes.

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💬

Ed-Tech Sales

Career counselling, consultative selling, student engagement, product demonstrations and full-cycle admissions.

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Ed-Tech

I managed the complete student sales journey. From lead qualification and career counselling to course recommendations, product demonstrations, objection handling, negotiations, enrolment and post-sale support. My approach focused on understanding student goals, mapping the right learning solution and driving enrolments through consultative selling.

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📈

Revenue Growth

Pipeline management, forecasting, lead generation, conversion optimization and quota attainment.

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Revenue Growth

I work across the revenue funnel to improve lead quality, pipeline health, conversion and predictable sales outcomes. This includes opportunity management, forecasting, follow-ups, proposal strategy, upselling and focused execution against revenue targets.

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👥

Team Leadership

Sales coaching, performance management, training, mentoring and target setting.

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Team Leadership

I believe strong sales teams are built through clear expectations, coaching and consistent feedback. My leadership approach focuses on improving sales conversations, activity quality, pipeline discipline, accountability and individual performance.

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🎯

Consultative Selling

Discovery, objection handling and solution-oriented recommendations.

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Consultative Selling

Rather than pushing a product, I focus on understanding the customer's situation, pain points, goals and decision process. This helps create relevant recommendations, handle objections with clarity and build trust throughout the buying journey.

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🤝

Customer Success

Client onboarding, account management, retention, upselling and customer value.

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Customer Success

I focus on creating value beyond the initial sale through smooth onboarding, customer engagement, account management and identifying expansion opportunities. The goal is to build long-term relationships that support retention, adoption and growth.

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04 / Career Journey

From EdTech
To SaaS.

A career built around sales, customer relationships, business growth and leadership.

Dec 2025 Present

Assistant Manager Sales & Business Consulting

AiSensy · Gurgaon, Haryana
  • Onboarded 148+ business clients onto the AiSensy SaaS platform.
  • Oversaw implementation of WhatsApp automation, chatbot workflows, broadcast campaigns and third-party CRM integrations.
  • Conducted product demonstrations, solution consultations and ROI-focused presentations.
  • Managed the full B2B sales cycle from prospecting, discovery and proposal through negotiation, closing and onboarding.
  • Collaborated with product, customer success and technical teams to resolve escalations and identify upsell opportunities.
Jan 2024 Nov 2025

Team Lead Sales

Zell Education Pvt. Ltd.
  • Led, coached and performance-managed Business Development Executives.
  • Managed professional certification sales across ACCA, CFA, CMA and MBA programs.
  • Implemented structured sales processes, objection-handling frameworks and CRM-driven lead prioritization.
  • Conducted product webinars, virtual counselling sessions and group demonstrations.
  • Tracked team KPIs, pipeline health and revenue forecasts.
Jan 2022 Dec 2023

Senior Business Development Executive

Unacademy · Lucknow
  • Owned individual B2C revenue targets.
  • Executed consultative sales through Zoom, phone and chat.
  • Optimized lead nurturing and CRM follow-up workflows.
  • Collaborated with academic counsellors and product teams.
Jul 2020 Dec 2021

Business Development Executive

Think & Learn Pvt. Ltd. (BYJU'S)
  • Drove B2C sales for K12 and Test-Prep segments.
  • Conducted consultative phone calls, Zoom demos and meetings.
  • Applied needs-based selling to recommend customized course packages.
  • Built relationships with students and parents.
05 / Sales Playbook

A Simple Process.
Detailed Execution.

Every stage has a purpose from understanding the first requirement to creating a solution, earning the decision and growing the account. Click each stage to see how I work.

01

Discover

Understand the customer before talking about the product.

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Ask Better Questions

I explore business goals, current workflows, existing tools, target audience, team structure, budget, urgency and expected outcomes. The objective is to understand what the customer is trying to achieve not just what they initially ask for.

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02

Diagnose

Find the actual business problem behind the requirement.

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Find the Root Problem

A request for a tool may actually be a lead-management problem, a conversion problem, a communication gap, a follow-up issue, an automation need or a process bottleneck. I separate the symptom from the root cause before recommending a solution.

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03

Demonstrate

Show only the capabilities that solve the identified problem.

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Connect Solution to Outcome

I structure demos around the customer's use case: what changes, how the workflow improves, what can be automated, how the team will use it and what business outcome can be expected. This keeps the demo practical rather than feature-heavy.

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04

Close

Resolve concerns, establish value and move the buyer to a decision.

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Make the Decision Easier

I work through objections around price, timing, implementation, competition, internal approval and expected ROI. I use clear proposals, next steps and commercial reasoning to remove uncertainty and create a confident buying decision.

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05

Grow

Turn a closed deal into long-term customer value.

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Adoption, Retention & Expansion

The sale is not the finish line. I focus on onboarding, adoption, customer engagement, account health, renewals and identifying relevant upsell or cross-sell opportunities when additional value can be created.

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06 / Industry Exposure

Different Problems.
One Sales Mindset.

Different industries bring different customer journeys, buying triggers and operational challenges. Click an industry to see the type of problem I can approach from a sales and solution-consulting perspective.

Retail
E-commerce
Real Estate
Healthcare
Education
EdTech
SaaS
MarTech
FinTech
D2C & Consumer Brands
Travel & Hospitality
Professional Services
07 / Technology & Learning

Tools I Work With.
& How I Use Them.

Click any tool or capability to see how I understand and apply it in sales, business development, automation, marketing and digital problem solving.

Salesforce
LeadSquared
AiSensy
SaaS Platforms
MS Excel
Google Workspace
ChatGPT
Claude
Website Development
App Development
Meta Ads Basics
Sales Automation & APIs
08 / Education

Academic Foundation.

2015

2019

Bachelor of Technology Mechanical Engineering

Uttar Pradesh Technical University

09 / Certifications

Always Learning.

Sales Trainer Certificate
Program Coordinator Certificate
ChatGPT Course Completion
Excel Course Completion
10 / Let's Connect

Let's Talk.
Let's Build Something That Grows.

Open to conversations around sales leadership, SaaS growth, business development and new opportunities.

✉ Email Me ☎ Call Me
📧 er.thakurabhi@gmail.com
📱 +91 8707087735
📍 Lucknow, Uttar Pradesh
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